"We provide first-class IT support services, designed for customers who require rapid response, high availability and minimum disruption to their business"
Our fully managed IT service provides unlimited helpdesk and on-site support, leaving you to concentrate on what you do best. If you are looking to completely outsource your IT support, we can act as your IT Manager and take responsibility for the management of your infrastructure. If you are a larger business who already has technical staff on-site, we can work with your IT team and provide complementary support to enhance your IT operation.
Read and download this summary of what Ridings can bring to you.
We would have no qualms in recommending Ridings for IT support. Ridings’s professionalism and ethos is second to none.
See our Expertise
IT Support - Remote and Onsite
Tailor-made IT Support for your business. We strongly believe in working with your business to set the right plan of support that would help your business to minimise downtime and ensure business continuity at all times.
Cloud services provide great flexibility in provisioning, duplicating and scaling resources to balance the requirements of users, hosted applications and solutions. Cloud services are managed by a cloud service provider, which works to ensure end-to-end availability, reliability and security of the cloud.
Microsoft Office 365
Microsoft Office 365 provides a comprehensive set of software tools and services that facilitate office documentation, communication and management tasks. No upfront installation or integration is required, other than an internet connection and supporting web browser.
Being able to access your files from anywhere, make calls from your own PBX, using instant messaging and checking your colleague’s availability is nowadays a must for every business. We can help you achieve this in the most effective and most sensible way, helping your business communicate accordantly both internally and externally.
Cybersecurity is a very broad category which encompasses numerous hardware and software technologies and can be applied on personal, corporate or governmental devices and networks. We can help you achieve not the most expensive level of security on the market but the right one for your business.
Ridings Managed Technologies can help your organisation tackle complex IT projects such as office moves, new CRM software deployment, website updates, expansions, contraction and acquisitions along with Office 365 migrations and much more.
Benefits of fully managed IT support
& On-site Support
All issues are logged on our helpdesk where our fully trained team will work directly with you to manage and resolve your support query.
24×7 Proactive Monitoring
of your Infrastructure
Based on industry-leading technology, our real-time monitoring solutions are hard at work 24×7 automatically creating tickets on our helpdesk when issues arise.
We will automate backup and antivirus checks. We will also monitor event logs and schedule software updates.
Service Desk Reports
We provide monthly performance reports allowing you to monitor your network.
Defined Service Level Agreements
Fixed service level agreements ensuring system and business uptime, giving your business peace of mind.
of all your IT Issues
We will happily liaise with any third party providers (ISP, telecoms, software providers) and resolve issues with them on your behalf.